Some PS4 users have reported to us that they need help in fixing Remote Play feature on their console that won’t connect to their PC. In case you did not know, you can actually play your favorite PS4 game on either a smartphone or computer even when you’re not in front of your console. All you have to do is to set up Remote Play on your phone or computer.
- Here I share my Experience with PS4 remote play feature from 583 miles away from home. Sorry for the quality, recorded with phone. Thanks for watching.
- PS4 Controller Phone Mount, ADZ PS4 Phone Mount Smart Clip for PS4 Dualshock 4 Controller Compatible with iPhone, Android and PS4 Remote Play 4.4 out of 5 stars 903 $10.99 $ 10.
- Connect the secondary account to PS4 Remote Play. After the controller automatically deactivates, turn it on by pressing the PS button and log-in to your primary account through the Remote Play screen. Now I assume you can use your controller because PS4 Remote Play is still being streamed from your secondary account. Not Supported Via Bluetooth.
Here's another tutorial about how to use keyboard and mouse on PS4 Remote Play, and about PS4 Remote Play Xbox controller support (or any other gamepad).
If you encounter connection issues or Remote Play errors during setup, or after using it for some time, this article should help.
Things you need for PS4 Remote Play
If you plan on playing away from your PS4, you can make use of its Remote Play feature. Below are the things that you should have to successfully do that:
- Updated PS4 console.
- Internet connected computer.
- Good working PS4 DUALSHOCK wireless controller
- USB cable to connect the controller to your computer. Or, a compatible wireless adapter to allow PS4 wireless connection.
- PlayStation Network account.
- At least 15Mbps download and upload internet connection speeds (for both the PC and PS4)
Ps4 Remote Play Ps4 Controller
Causes why your PS4 Remote Play won’t connect
There are several possible reasons why PS4 Remote Play stops or won’t connect. Mostly, the issue is network setup related so it’s important that you make sure to check the status of your own local network ahead of time.
At other times, PS4 Remote Play may encounter connection issues or errors due to problems with the PlayStation Network itself.
For first time users, some may find out that they are unable to use PS4 Remote Play due to their computer’s security software.
Below are some of the common causes for PS4 Remote Play issues.
Internet connection is slow or intermittent.
In order to avoid having latency or lag when using Remote Play, you want to make sure that you have a fast broadband connection. Sony recommends that your PS4 has a minimum of 15Mbps. Anything slower than that can be problematic although I’ve personally been able to use Remote Play normally even though my PS4 speed test result shows that it’s only getting less than 6Mbps of upload speed.
Download futuredial driver. For best results though, try to only use Remote Play when you have a fast enough connection. Emaxs driver download.
PS4 software is outdated.
Most PS4 games and features that uses online functionality usually won’t work when the console’s software is outdated. Make sure that you manually check for software updates if you encounter Remote Play errors.
NAT type is strict or restrictive.
Ps4 Remote Play Template
Some users may encounter “A connection to the server could not be established” error due to NAT type issues on the PS4. You should strive to have NAT Type 1(open) on your console although NAT Type 2 (moderate) is also okay. If your PS4 has NAT type 3 (strict), you will not be able to play with others online, talk via voice chat, or run Remote Play on your computer.
Random console or computer OS bug.
Sometimes, electronic devices may develop flukes. Temporary bugs are usually fixed by simply rebooting the device so make sure to restart your PC and PS4.
Local network issue.
Issues with your local networking devices can cause Remote Play to cut off or not load. Make sure that your home network is fast enough and does not disconnect frequently. Intermittent connection issues can cause connection time outs, which can make Remote Play virtually unplayable.
Security software blocking the connection.
If you’re getting a 88010E0F error when setting up Remote Play for the first time, it’s more likely an antivirus or firewall issue. You can try to disable your antivirus or firewall temporarily to check if that’s the case.
Make sure to turn your security software back on after testing.
PlayStation Network is down.
Remote Play may not work if there’s an issue with its servers. You can check PlayStation Network status if you have trouble connecting with Remote Play.
What to do if PS4 Remote Play won’t connect
If you’re encountering an error with Remote Play, or if the feature suddenly stops working for no apparent reason, the following solutions should help.
- Check the PlayStation Network status.
Before you troubleshoot your PC or PS4, make sure that you visit the PlayStation Network status page to see if there’s any issue from Sony’s side.
- Check your internet connection speed.
Slow or intermittent connection speed can significantly impact how Remote Play works. Make sure to run a connection speed test on your PS4 first to see if it’s getting the minimum 15Mbps download and upload speeds.
Your computer should also meet with the minimum speed requirements.
To check for a possible intermittent connection issue, you’ll need to observe your network. Using your other devices (smartphones or computers), try to see if the connection keeps dropping for a few hours. If internet connection is unstable or constantly disconnecting, you’ll need to fix this issue first in order to reliably use Remote Play. - Use wired connection.
If you are using wireless or wifi connection with your PS4, it’s possible that there may be wifi signal interference that causes the connection to drop. Try using an ethernet connection from the router to your PS4 before attempting to use Remote Play again.
If a wired connection is not possible, move the PS4 closer to the router so as to ensure that it gets a good wifi signal. - Update your PS4 software.
One of the simplest ways to keep bugs away is to ensure that your PS4 runs the most recent software. To manually check for software updates:
-Go to your PS4 Home screen.
-Go to the Settings Menu.
-Select System Software Update. - Restart Remote Play on your PC.
If Remote Play still won’t connect, make sure that you restart it. On your computer, open the Task Manager (CTRL+ALT+DEL), select PS4 Remote Play under the Processes tab, then hit the End Task button at the lower right.
- Reboot the computer.
If restarting the Remote Play application will not fix the error or connection issue, the next good thing that you can do is to restart your computer. This ensures that you address possible temporary bugs with your PC that might be interfering with Remote Play.
- Power cycle your local networking devices.
While your PC is restarting, take the time to also refresh your network connection. To do that, you want to unplug your modem and/or router from the power outlet or strip for about 30 seconds.
- Disable your antivirus and/or firewall.
For some, disabling their security software like antivirus or similar fixes Remote Play issues. If your computer’s firewall is active, you should consider turning off that too for testing purposes. Or, you can make an exception in your firewall settings to allow Remote Play to establish a connection. Use Google to know how to do this suggestion.
- Delete and reinstall Remote Play.
If all the possible causes have been checked and not one of the solutions above has helped so far, consider deleting and reinstalling Remote Play.
Suggested readings:
Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.
PS4 Remote Play is an application for PC, Mac, Android & iOS (iPhone & iPad) users that will help you to play different PlayStation 4 games with the help of your gadgets. You can see the picture on your gadget and play PS4 games with the help of the Dualshock controller. Or you can set virtual buttons on your screen, but it is not really comfortable to play the game in this way. Users can download PS4 Remote Play from the App Store. Developers regularly update PS4 Remote Play so it could work with your PS4 without any issues.
Functionality
After you start the application, PS4 Remote Play will try to find your PlayStation 4. You will have to login into your PS account. If you want to play games with the help of the controller, you should change your profile, connect your gamepad, and with the help of the gamepad switch back to your main profile. Otherwise, you might experience some problems with connecting to the PS4. After that, you can select any game, and the application will stream the picture on your smartphone or iPad.
Design
Design of the application is pretty simple. All you have to do is login into your account. After that, PS4 Remote Play will find your PS4. Then you will see your PS4 menu and all the games you have on your account.
Usability
The application works great. It perfectly streams the picture. It should be mentioned that the maximum quality of the image is 720p. In addition, the application sometimes may not connect to your PS4. All you have to do is re-login into your account. There are plenty of positive reviews on the App Store, so the application surely provides users with the promised content.
Cross-platform use
As if was mentioned, users are able to download PS4 Remote Play for iPad, iPod touch, and iPhone. Unfortunately, there is no PS4 Remote Play version for Android devices.
In-app purchases
PS4 Remote Play is not free. You can purchase PS4 Remote Play for 11.99$. You will have to update your subscription every year. There are no advertisements in the application.
The Bottom Line
PS4 Remote Play is an application that will help you to play PS4 games with the help of your iPad or iPhone. The application is not free to download, but it provides users with the promised content. Developers regularly update the app.